In our last column, we wrote about how our investors, those institutions and individuals that provide the financial support our organizations need, are not investing merely in the provision of services, but rather in change.  But what sort of “change” are they looking for; what sort of “change” should we be aiming to bring about? It is obvious that what our investors are looking for, what they hope we will accomplish, is a positive alteration in the situation our organizations exist to address.  Sometimes this means that our work results in an improvement, something being there that was not there before.  Sometimes it means turning back or mitigating a threat to a tenuous situation or not letting previous accomplishments be undone or lost. But there are a few other details…